Help & Support
24/7 Helpline
08069651515
Email Support
customercare@ncrtc.in
Frequently Asked Questions
How do I retrieve a lost item?
Please visit the Station Control Room at the station where you suspect you lost the item, or call our 24/7 helpline to register a Lost & Found request.
Are premium coaches accessible?
Yes, all coaches including the premium class are fully accessible for wheelchairs and individuals with reduced mobility.
How is fare calculated?
Fare is calculated dynamically based on distance traveled. Premium class tickets are typically priced at double the standard class rate.